Here at JAYMAGAZINE, we want you to be delighted with your purchase. Sometimes though, we know that you may want to return items.
As in the Distance Selling Regulations 2000 if you are in the European Union you may return any magazine purchased on Jaymags.com within seven (7) working days from the day you received your item(s). We cannot accept returns from countries outside the EU.
We will be happy to take the items as long as:
You are a private individual and not a business customer.
AND
You take reasonable care of the goods until they are returned to us. Specifically, this means that you will:
- Not open shrink-wrapped or blister pack products or break any manufacturer's seals.
- Return the goods in a condition that would enable JAYMAGAZINE to resell them as new.
If you do wish to return an item please call or email:
Telephone: 02031170155
Email: hibritecomms@yahoo.com
For all other contact information, please see our Contact Us page.
We will then supply you with an RMA number. Please attach this number to the envelope or package that you return the items in. Failure to get this number will mean that we will not accept the item.
Please send the items to (at your own cost):
Jay Magazine Distribution
36 Harper Road
London
SE16AD
UK
Your payment will then be refunded in full.
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